If you have an issue with a product purchased from BK Hobbies, you can return the product to us for a full refund within 15 days of the date of purchase. The product must be in brand new, unopened condition, used products including helicopter parts or electronics do not qualify for a refund. Before sending a product back to us, please obtain an RMA number from our support team. You can contact our support team via this URL: http://www.bkdsupport.com/
If you have any questions or concerns regarding the warranty of a product, please contact the manufacturer of that product directly. If the product in question is part of one of our proprietary brands, i.e. BK Servo, Switch Blades, Spartan or SAB, please contact us by opening a support ticket via this URL: http://www.bkdsupport.com/
BK Hobbies will gladly assist with all warranty issues pertaining to the products we manufacture or distribute. However, it is essential that you open a support ticket first by visiting the URL above. All packages shipped to us must be approved ahead of time and must be clearly marked with a "Ticket Number" for proper identification. Thank you!