Thank you for considering BK Hobbies as your as your one stop shop for RC products! We're thrilled to have you as a customer and we work very hard to provide the best service known to the RC industry! Some things to keep in mind while shopping on our web site:
"In stock" items are shipped within 24 hours, in most cases even on the same day (see cutoff time below). "Coming soon" items will ship upon arrival, depending on the brand and type of product, it could take as little as 3-5 days or as long as 3 weeks. We will contact you with an ETA within 24 hours after receiving your order. If you order includes "in stock" and "coming soon" items, we will contact you to see if you would prefer the items to ship separately (in stock first, not in stock later) or together at a later date.
Shipping Cutoff Times:
All orders received are shipped as soon as humanly possible. However, we have cut off times simply because our carriers pick up a different times throughout the day:
Please note that our location is not currently setup to accept walk-in customers. This is because the warehouse is arranged with isles and bins, which is the most efficient setup to have in order to pick and ship online orders quickly. However, if you wish to pick up an order, simply place your order and select "In-store Pickup (Appointment Only)" during check out, then contact our sales department to setup an appointment. We will greet you at our shipping area and deliver the order to you. In the future we will have a customer lounge and waiting area where you will be able to come by and place your order on location, but for the time being, we are only able to accommodate customers by appointment only. Thank you for your understanding.
All products with the logo qualify for free shipping as long as your order is over $100.00. This applies to retail orders only. Please note, some large and bulky items, such as SAB helicopter bags, canopies and booms do not qualify for free shipping.
We also offer USPS (United States Postal Service) first class mail shipping on all orders under $50.00 and on small items weighting less than 1 pound.